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dc.rights.licenseAll rights reserveden_US
dc.contributor.advisorCruzado Vélez, Héctor J.
dc.contributor.authorPeguero, Jussyana
dc.date.accessioned2024-04-25T19:50:29Z
dc.date.available2024-04-25T19:50:29Z
dc.date.issued2018
dc.identifier.citationPeguero, J. (2018). Providers Contracting Process Improvements [Unpublished manuscript]. Graduate School, Polytechnic University of Puerto Rico.en_US
dc.identifier.urihttp://hdl.handle.net/20.500.12475/2465
dc.descriptionDesign Project Article for the Graduate Programs at Polytechnic University of Puerto Ricoen_US
dc.description.abstractThe project of Contracting process improvements was carried out in one of the most recognized companies in Puerto Rico of the Health insurance industry. Currently the Provider’s Contracting process does not meet the time established by the regulators and the established politics. The Contracting process involves several sub processes, such as Credentials, Site visit, Configuration, and Validation. The main causes that affect the time of the Contracting Process are that there is no standardized process, no established TAT’s to manage petitions, areas don’t have target or goals established, lack of knowledge of the personnel, no metrics for efficiency or productivity, roles are not clear. The process was studied “End to End” with the purpose of identifying the causes of noncompliance and implementing improvements that help meet the objectives and goals of the company. Key Terms ⎯ Credentialing, maintenance, selection criteria, specialization.en_US
dc.language.isoenen_US
dc.publisherPolytechnic University of Puerto Ricoen_US
dc.relation.ispartofManagement;
dc.relation.ispartofseriesSpring-2018;
dc.relation.haspartSan Juanen_US
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate students--Researchen_US
dc.subject.lcshPolytechnic University of Puerto Rico--Subject headings--Unassigneden_US
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate students--Postersen_US
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate School--Master in Engineering Management degreeen_US
dc.titleProviders Contracting Process Improvementsen_US
dc.typePosteren_US
dc.rights.holderPolytechnic University of Puerto Rico, Graduate Schoolen_US


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    Articulos y Carteles de investigación (Poster): Ingeniería Gerencial (MEM) [San Juan, INTEC], Gerencia Ambiental (MEnvM) y Administración de Empresas (MBA)

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