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Company Moving to New Building After Hurricane Maria
(Polytechnic University of Puerto Rico, 2018)
The main objective of this project is to move the operations of Pratt & Whitney Puerto Rico to a new building facility in Aguadilla by the end of Q2. The company was supposed to move by 9/2017, but Puerto Rico suffered ...
Reducing the Lead-Time of the End of Month Financial Closing Process
(Polytechnic University of Puerto Rico, 2018)
The end of month financial closing process is a time consuming and challenging task for most organizations. Being able to minimize the amount of time invested during the end of month closing process, and instead have the ...
Sterilization Area Downtime Reduction
(Polytechnic University of Puerto Rico, 2018)
With plans of increasing production, the sterilization area of a pharmaceutical plant has to maximize its operating performance and reduce its downtime. The major offenders of downtime are the micro test cycles, maintenance ...
Implementación de Correcciones en el Proceso del un Departamento de Cotización
(Polytechnic University of Puerto Rico, 2014)
Emerson es una compañía de manufactura y de tecnología global. Esta compañía produce servicios para las industrias comerciales y globales. Emerson también produce una gran parte de mercancía para las refinerías de petróleo. ...
Engine Cooling Flow Assessment Documentation Automation
(Polytechnic University of Puerto Rico, 2018)
This project consisted of the process automation of the documentation for the engine cooling assessment executed in a department of Company X. The objectives were to automate the cooling flow assessment documentation process ...
Incremento en Productividad del Manejo de Llamadas en la Industria Bancaria
(Polytechnic University of Puerto Rico, 2014)
El Centro de Llamadas del Banco a ser analizado durante el proyecto se divide en tres áreas para la cual cada una cuenta con un agente de servicio preparado con habilidades diferentes. El problema establecido, adicional ...
Incorrect Band Spacing Cost Reduction
(Polytechnic University of Puerto Rico, 2014)
The purpose of this project is to identify factors and the root cause that are causing the Band Spacing Incorrect defect in Model 5F CS. Through this investigation, the DMAIC methodology was used with the intent of reducing ...
Analysis of E-Change Software Impact: Current Application in the Documentation Process
(Polytechnic University of Puerto Rico, 2014)
The CAD/PAD Systems Engineering Department utilizes the E-Change software system in the process of routing/approving engineering change proposals (ECPs). Before the E-Change system, the Department used to process the ECPs ...
Challenges of Age Diversity in the Workplace
(Polytechnic University of Puerto Rico, 2014)
Age diversity has become an important topic because four generations are currently working together for the first time in the United States. There is a lack of understanding between generations and succession plans are not ...
Improving Licensing Support Customer Experience
(Polytechnic University of Puerto Rico, 2018)
Customer satisfaction measurements were affected after a business restructuring event. The Licensing Support ticket resolution times and the number of tickets elevated to engineering teams exceeded business goals long after ...