Puerto Rico Cloud Repository
PRCR es un repositorio digital para documentos, imágenes, audio y videos sobre una plataforma de DSpace. Permite un punto de acceso uniforme a la información u objetos digitales. El material es catalogado y descrito en profundidad con metadatos, permitiendo mejores formas de acceso a la información.
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Improving Licensing Support Customer Experience
(Polytechnic University of Puerto Rico, 2018)Customer satisfaction measurements were affected after a business restructuring event. The Licensing Support ticket resolution times and the number of tickets elevated to engineering teams exceeded business goals long after ... -
Modernization of a Telecommunications System
(Polytechnic University of Puerto Rico, 2018)The purpose of the project was to provide a more robust telecom system with new technologies that provide faster upload/download speeds to users. It was found that by doubling the 3G digital units and adding a new D.U. for ... -
Lead Time Reduction of Flight Test Documentation
(Polytechnic University of Puerto Rico, 2018)Project work is being carried out at Pratt and Whitney in Puerto Rico were Flight Testing Documents are drafted and delivered to Flight Test Managers in Pratt and Whitney USA. The current process Lead Time was calculated ... -
Quality Alerts in Manufacturing
(Polytechnic University of Puerto Rico, 2018)For this project the quality claims from customers to manufacturing plants was the topic discussed. The historical data across the months is the main tool used to drive this project. The data collected from the customer ... -
Reducing the Lead-Time of the End of Month Financial Closing Process
(Polytechnic University of Puerto Rico, 2018)The end of month financial closing process is a time consuming and challenging task for most organizations. Being able to minimize the amount of time invested during the end of month closing process, and instead have the ...
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