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Standardize and Establish Voice of the Customer Process using DMAIC Methodology
(Polytechnic University of Puerto Rico, 2016)
This research project was focused in
the Voice of the Customer process robustness.
Voice of the Customer process does not have a
clear procedure to creates a standardize survey and
analyze the data that has been ...
“Inside-Pics”
(Polytechnic University of Puerto Rico, 2016)
The photography industry has grew
and evolved through the times. Nowadays, cameras
come with many features that allow users to adjust
them as their preference with a minimum effort or
knowledge. However, in the case ...
Process Errors Determination and Correction for Commercial Loans in the Bank Industry
(Polytechnic University of Puerto Rico, 2016)
The purpose of this project was to
reduce or eliminate errors on Loan Boarding
Packages received in the Loan Boarding Unit in
order to increase the boarding volume. During the
period of September 2015 through October ...
Load Carrying Capacity Condition for Post-1945 Bridges in PR with Distinctive Characteristics using NBIS Load Rating Database
(Polytechnic University of Puerto Rico, 2016)
Particular relevant characteristics and project delivery are sometimes in discussion. Historic and aesthetics relevance of a structure has key requirements to enter a consideration process for undertaking effects that delay ...
Prediction of Crime
(Polytechnic University of Puerto Rico, 2016)
Crime has always been a controversial
topic amongst society. The prediction of criminal
events could help law enforcement units to be more
alert in the areas, reducing or preventing the events
from ever happening. Even ...
HVAC Improvement for a Granulation Room of a Solid Dosage Manufacturer
(Polytechnic University of Puerto Rico, 2016)
A pharmaceutical facility located in
Vega Baja, Puerto Rico is dedicated to the
manufacturing and packaging of prescription and
consumer products that include tablets, caplets,
capsules and powder for oral suspensions. ...
HPKO Tank Replacement
(Polytechnic University of Puerto Rico, 2016)
The HPKO (Hydrogenated Palm Kernel
Oil) is utilized for the manufacturing of Product X at
Alsina Inc. Oil raw material was originally stored in
a tank made of carbon steel which is located in the
company’s premises. ...
Implementación de Lean Six Sigma en Procesos de Servicio del Área de Mantenimiento
(Polytechnic University of Puerto Rico, 2016)
El presente artículo describe una
propuesta de mejora en los procesos de servicio de
mantenimiento ofrecidos en el Residencial Luis
Muñoz Morales en Cayey. Analizado desde la
perspectiva de la reducción de ineficiencias ...
Lombrifiltros, Alternativa Ecológica, No Convencional, para el Tratamiento de Aguas Residuales en Comunidades Non-Prasa de Puerto Rico
(Polytechnic University of Puerto Rico, 2016)
Actualmente en Puerto Rico existe
aproximadamente 240 comunidades sin servicio de
alcantarillado por parte de la AAA (Non-PRASA).
Las descargas producidas por estas comunidades
representan uno de los grandes factores ...
Product Monitoring Improvements Migrating from the Infinity Quality System to an Automatic Interface Data Collection
(Polytechnic University of Puerto Rico, 2016)
This improvement project article is
intended to demonstrate how a medical device
company can improve its inspection process by
developing an Automatic Data Transfer Platform
migrating from a platform that does not ...