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Mostrando ítems 2131-2140 de 2165
Improving Licensing Support Customer Experience
(Polytechnic University of Puerto Rico, 2018)
Customer satisfaction measurements were affected after a business restructuring event. The Licensing Support ticket resolution times and the number of tickets elevated to engineering teams exceeded business goals long after ...
Manufacturing Processes Documentation Improvement and Standardization for New Generation Blade Product
(Polytechnic University of Puerto Rico, 2018)
The new product introduction process is the heart of every company that manufactures products. Its effectiveness will play a critical role to gain competitive advantage. There is a need to reduce the quantity of assembly ...
Reducing the Lead-Time of the End of Month Financial Closing Process
(Polytechnic University of Puerto Rico, 2018)
The end of month financial closing process is a time consuming and challenging task for most organizations. Being able to minimize the amount of time invested during the end of month closing process, and instead have the ...
Quality Alerts in Manufacturing
(Polytechnic University of Puerto Rico, 2018)
For this project the quality claims from customers to manufacturing plants was the topic discussed. The historical data across the months is the main tool used to drive this project. The data collected from the customer ...
Managing a Software Consultancy Organization by Improving Traditional Management Techniques
(Polytechnic University of Puerto Rico, 2014)
Private sector workforce has been lead by manufacturing companies, mainly pharmaceuticals. The recent growth of technology
companies such as Google, Apple and Facebook has been followed by smaller organizations specialized ...
Modernization of a Telecommunications System
(Polytechnic University of Puerto Rico, 2018)
The purpose of the project was to provide a more robust telecom system with new technologies that provide faster upload/download speeds to users. It was found that by doubling the 3G digital units and adding a new D.U. for ...
Incremento en Productividad del Manejo de Llamadas en la Industria Bancaria
(Polytechnic University of Puerto Rico, 2014)
El Centro de Llamadas del Banco a ser analizado durante el proyecto se divide en tres áreas para la cual cada una cuenta con un agente de servicio preparado con habilidades diferentes. El problema establecido, adicional ...
Incorrect Band Spacing Cost Reduction
(Polytechnic University of Puerto Rico, 2014)
The purpose of this project is to identify factors and the root cause that are causing the Band Spacing Incorrect defect in Model 5F CS. Through this investigation, the DMAIC methodology was used with the intent of reducing ...
Company Moving to New Building After Hurricane Maria
(Polytechnic University of Puerto Rico, 2018)
The main objective of this project is to move the operations of Pratt & Whitney Puerto Rico to a new building facility in Aguadilla by the end of Q2. The company was supposed to move by 9/2017, but Puerto Rico suffered ...
Sterilization Area Downtime Reduction
(Polytechnic University of Puerto Rico, 2018)
With plans of increasing production, the sterilization area of a pharmaceutical plant has to maximize its operating performance and reduce its downtime. The major offenders of downtime are the micro test cycles, maintenance ...