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First Pass Yield Improvement on Casting Cell Using DMAIC Methodology
(Polytechnic University of Puerto Rico, 2019)
This research project was focused in the First Pass Yield improvement in a cell of a Medical Device Company. In order to improve the first pass yield, the DMAIC methodology was used. This research contributed to improve ...
United States Navy Force Projection Improvement Project
(Polytechnic University of Puerto Rico, 2019)
An increase presence of US Navy ships is required in the Pacific Theater to maintain stability in the region. The increase of operating time at sea for the ships increases the time required for maintenance and repairs ...
Mejoras en el proceso de asignación de fondos
(Polytechnic University of Puerto Rico, 2019)
El proyecto presentado muestra el problema existente para los clientes en recibir fondos para la reparación de todas sus
instalaciones dañadas. En el mismo se puede entender cuál es el objetivo principal que es lograr ...
Minimizing Employee Turnover
(Polytechnic University of Puerto Rico, 2019)
This paper presents a plan that was created to minimize the amount of employee turnover in an outsourcing company. It involves
team leaders, human resources, manager and talent from the groups. The employee turnover can ...
Engineers in the Procurement Process at NASA
(Polytechnic University of Puerto Rico, 2019)
Procurement is the process of acquiring goods and services for a company. At the Kennedy Space Center the completion of an
acquisition was taking long periods of time. This was caused because the engineers, who are ...
Incremento en Productividad del Manejo de Llamadas en la Industria Bancaria
(Polytechnic University of Puerto Rico, 2014)
El Centro de Llamadas del Banco a ser analizado durante el proyecto se divide en tres áreas para la cual cada una cuenta con un agente de servicio preparado con habilidades diferentes. El problema establecido, adicional ...
Incorrect Band Spacing Cost Reduction
(Polytechnic University of Puerto Rico, 2014)
The purpose of this project is to identify factors and the root cause that are causing the Band Spacing Incorrect defect in Model 5F CS. Through this investigation, the DMAIC methodology was used with the intent of reducing ...
Analysis of E-Change Software Impact: Current Application in the Documentation Process
(Polytechnic University of Puerto Rico, 2014)
The CAD/PAD Systems Engineering Department utilizes the E-Change software system in the process of routing/approving engineering change proposals (ECPs). Before the E-Change system, the Department used to process the ECPs ...
Challenges of Age Diversity in the Workplace
(Polytechnic University of Puerto Rico, 2014)
Age diversity has become an important topic because four generations are currently working together for the first time in the United States. There is a lack of understanding between generations and succession plans are not ...
Improving Licensing Support Customer Experience
(Polytechnic University of Puerto Rico, 2018)
Customer satisfaction measurements were affected after a business restructuring event. The Licensing Support ticket resolution times and the number of tickets elevated to engineering teams exceeded business goals long after ...