Carnauba Dispenser to Improve Coated Tablets Elegance
Negrón Romero, Mara Liz
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This study describes the implementation of Six Sigma for improvement of the addition process of carnauba wax on coated tablets in a pharmaceutical industry. Due to the frequent complaints received from costumers for covered engraving on tablets with carnauba wax, the company carried out a Six Sigma project. The Six Sigma methodology provides an organized structure for problem analysis and problem solving. Using DMAIC phases the problem was defined; the variables influencing the process were measured; the causes for the tablet elegance defect were analyzed; improvements were scheduled and made until level of customer satisfaction were reached. A new tool was implemented for the addition of carnauba wax during coating drying step. The project implementation achieved to increase productivity and allowed process standardization, improving customer service and quality. Key Terms ⎯ carnauba wax, coated tablets, coating, customer.