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dc.rights.licenseAll rights reserveden_US
dc.contributor.advisorGarcía Sandoval, María M.
dc.contributor.authorGendes Alonso, Sabrina
dc.identifier.citationGendes Alonso, S. & García Sandoval, M. M. (2022). Global Supplier Quality Performance Monitoring Scorecard. Politechne, 21(2), 33-38.en_US
dc.descriptionIncluye la siguiente obra: Terminó la espera, Cecilio Colón. Acrílico sobre lienzo. 1987. Volumen 21, Número 2, 2022.en_US
dc.description.abstractMonitoring the performance of suppliers in any industry ensures the continuos improvement of the relationship between a supplier-customer through the identification of gaps between the current performance and the customer expectations. In the Medical Device industry, Quality Performance is not only a business improvement activity, but the expectation of regulatory agencies across the world. With globalization, the need to have a global scorecard has become more evident. The goal of this design project was to create a new supplier quality performance tool, which utilized the defined Quality Key Performance Indicators and weights each one based on risk, in order to score and rank each supplier with the final goal of identifying which monitoring process will be utilized to assess and improve the supplier quality and meet regulatory compliance expectations. A DMAIC approach was utilized to execute the project. The designed tool demonstrated to be effective in ranking the suppliers and identifying high risk suppliers with poor quality performance to focus on.en_US
dc.publisherPolytechnic University of Puerto Ricoen_US
dc.relation.ispartofRevista Politechne;
dc.relation.ispartofseriesRevista Politechne: Ingeniería;
dc.relation.haspartSan Juanen_US
dc.subject.lcshSix sigma (Quality control standard)en_US
dc.subject.lcshMedical instruments and apparatus industry--Quality controlen_US
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate students--Researchen_US
dc.titleGlobal Supplier Quality Performance Monitoring Scorecarden_US
dc.rights.holderEsta Junta Editorial y la Universidad Politécnica de Puerto Rico hacen constar y reconoce que los autores de los artículos, obras literarias y artísticas publicadas en esta Revista Politechnê, se reservan enteramente los derechos de autor y de publicación de los mismos para los efectos de cualquier eventualidad literaria, publicitaria o de cualquier índole.en_US

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  • Revista Politechnê
    Revista multidisciplinaria de la Universidad Politécnica de Puerto Rico (Vol. 1 | Núm. 1 | Junio 1991 - Vol. 19 | Enero 2018)

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