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dc.rights.licenseAll rights reserveden_US
dc.contributor.advisorCruzado Vélez, Héctor J.
dc.contributor.authorSuarez, Omar
dc.date.accessioned2024-04-12T16:57:07Z
dc.date.available2024-04-12T16:57:07Z
dc.date.issued2013
dc.identifier.citationSuarez, O. (2013). Improvement of Operational Controls to Prevent Avoidable Legal Compliance Situations which could Adversely Impact Company Performance [Unpublished manuscript]. Graduate School, Polytechnic University of Puerto Rico.en_US
dc.identifier.urihttp://hdl.handle.net/20.500.12475/2405
dc.descriptionDesign Project Article for the Graduate Programs at Polytechnic University of Puerto Ricoen_US
dc.description.abstractIneffective organizational controls could result in a variety of unexpected consequences for an organization as they could contribute to unclear direction and insufficient control mechanisms. The efforts of this project were centered on exploring an event where a business risk was materialized at a small company due to ineffective operational controls, the exploration of root causes that drove it to realization, and the implementation of potential risk mitigation efforts that could minimize the probability of occurrence and severity of consequence of similar future events. The DMAIC cycle in conjunction with industry standard quality tools and project management methods were leveraged to perform an improvement effort while demonstrating the value of structured process to company management. As a result, the importance of operational controls as a value-added risk mitigation technique was demonstrated. Various improvements related to policies, procedures, and management information systems were properly implemented while ensuring that an adequate cost-benefit approach was followed. Key Terms ⎯ 5 Whys, Cause-and-Effect Diagram, Cost Analysis, DMAIC, Ishikawa Diagram, Lessons Learned, Management Functions, Project Management Methods, Quality Toolbox, Risk Management, Risk Measurement, Voice of the Customer.en_US
dc.language.isoenen_US
dc.publisherPolytechnic University of Puerto Ricoen_US
dc.relation.ispartofManagement;
dc.relation.ispartofseriesFall-2013;
dc.relation.haspartSan Juanen_US
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate students--Researchen_US
dc.subject.lcshPolytechnic University of Puerto Rico--Subject headings--Unassigneden_US
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate students--Postersen_US
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate School--Master in Engineering Management degreeen_US
dc.titleImprovement of Operational Controls to Prevent Avoidable Legal Compliance Situations which could Adversely Impact Company Performanceen_US
dc.typeArticleen_US
dc.rights.holderPolytechnic University of Puerto Rico, Graduate Schoolen_US


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    Articulos y Carteles de investigación (Poster): Ingeniería Gerencial (MEM) [San Juan, INTEC], Gerencia Ambiental (MEnvM) y Administración de Empresas (MBA)

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