Listar Design Project Articles Master Degree por autor "Alvira Vázquez, Nicole M."
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Improving Customer Satisfaction in the Home-Buying Process by Applying DMAIC
Alvira Vázquez, Nicole M. (Polytechnic University of Puerto Rico, 2019)Customer satisfaction is an important aspect for the success of any business that provides services. This research strives to provide new methods or ways to improve customer satisfaction during the process of buying a ...