ListarManufacturing Competitiveness por tema "Total quality management"
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Enhancement of CAPA’s and Audits Responses in a Medical Devices Industry
(Polytechnic University of Puerto Rico, 2015)In the regulated industry of medical devices, different issues can compromise regulatory certifications. The CAPA and Audit system were presenting a situation regarding the submission of responses; Timeliness. One of ... -
Implementation of a 5’S Pilot Program in the Veteran Administration Hospital in San Juan, Puerto Rico
(Polytechnic University of Puerto Rico, 2013)In the recent years, the restructuring of health system has taken an approach to quality control in order to reduce cost and provide better services to patient. However it is a process that requires much work and ... -
Measuring and Improving the Quality of Service from the Customer's Perspective in an Emergency Room using Lean Thinking
(Polytechnic University of Puerto Rico, 2015)Lean is a philosophy and a powerful set of tools designed for process improvement by eliminating waste from processes. It also focuses on what adds value in processes from a customer's perspective. The quality of a ...