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Application of Quality Improvement Tools to a Perishables Food Distribution Center to Reduce Product Return and Improve Customer Satisfaction
(Polytechnic University of Puerto Rico, 2015)
Product Return and Customer
Satisfaction have a high impact on the financial,
customer service and quality aspects of the food
distribution and storage in the perishables food
industry. A Lean Six Sigma approach was ...
Enhancement of a Distribution Center Process using Lean Six Sigma
(Polytechnic University of Puerto Rico, 2015)
The competition between manufacturing
& distribution companies increases every day, in the
present world of competitive business, cost
minimization and efficient management of
manufacturing unit is not an easy task. ...
Enhancement of CAPA’s and Audits Responses in a Medical Devices Industry
(Polytechnic University of Puerto Rico, 2015)
In the regulated industry of medical
devices, different issues can compromise regulatory
certifications. The CAPA and Audit system were
presenting a situation regarding the submission of
responses; Timeliness. One of ...
Globalization and Innovation Encompass with Regulations
(Polytechnic University of Puerto Rico, 2017)
Our economy is outdoing a profound
transformation within globalization, innovation and
the regulations required for each market. Although
the individual elements feel familiar, the combined
contours are unprecedented- ...
Optimization of Backorders Processing using Lean Principal
(Polytechnic University of Puerto Rico, 2017)
In this article we discuss the
optimizations made in the area of drugs controlled
specifically in the narcotics vault, in a distribution
center. The distribution center dispatches narcotic
pharmaceutical products for ...
Proyecto Piloto de Concepto Esbelto y Administración Kaizen en un Centro de Llamadas
(Polytechnic University of Puerto Rico, 2017)
La Administración “X” representa las
transacciones generales y maneja los centros de
servicio al cliente en diferentes puntos de la isla
incluyendo un centro de llamadas. El centro de su
operación y la productividad ...
Diseño de un Sistema de Logística de Planificación de Inventario y Distribución a través de Centro América
(Polytechnic University of Puerto Rico, 2016)
Este trabajo consiste en el desarrollo
de un sistema logístico de planificación de
inventario y la distribución para productos de
consumo masivo a través de diferentes países en
Centro América. El problema para el cual ...
Implementación de Lean Six Sigma en Procesos de Servicio del Área de Mantenimiento
(Polytechnic University of Puerto Rico, 2016)
El presente artículo describe una
propuesta de mejora en los procesos de servicio de
mantenimiento ofrecidos en el Residencial Luis
Muñoz Morales en Cayey. Analizado desde la
perspectiva de la reducción de ineficiencias ...
Development of an Automated Program to Help Monitor, Document and Measure Regulatory Affairs and Registration Activities within a Consultation Company
(Polytechnic University of Puerto Rico, 2016)
Although necessary, documentation
activities take away valuable time that can be spent
in technical work so they don’t add much value to
processes. A single database was created to
consolidate 2 databases in order to ...
Implementation of a 5S Project to Improve Office Layout and Functionality in a Small Consulting Firm
(Polytechnic University of Puerto Rico, 2015)
Planning is key to improve and
maintain daily operations on an office environment,
making it a challenge sometimes for small
companies to accustom to this. Lack of organization
and planning leads to poor usage of time, ...