Guideline for the Development of a Capable Training Program for New Hire Employees in the Design Area of an Aerospace Industry in Puerto Rico
Ayala Román, José A.
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Abstract - The aerospace industry is very sophisticated since their products and services needs to be in compliance with the highest levels of quality. Since currently this type of industry is new in Puerto Rico most of the processes are in a low level of mature especially due to the lack of an efficient training program. The Six Sigma tool DMADV (Define, Measure, Analyze, Design and Verification) was implemented in order to solve this situation. As a result of this project a guideline for the development of capable training program for new hires employees in the design department of an outsourcing aerospace company was successfully created. This guideline will help to develop a capable training program that will be aligned with all the needs of any outsourcing aerospace company and in addition its maturity level will be substantially improved by creating a high quality environment since the beginning. Key Terms - Aerospace, DMADV, Outsourcing, Training Program.