• Improvements to Perfusion Skids 66501/66502/66503 Operations Used for Enbrel Product in AML-06 

      de Jesús, José M. (Polytechnic University of Puerto Rico, 2020)
      Amgen AML-06 Drug Product Plant is a multi-product facility where therapies for chronic diseases are manufactured. Its systems are designed for the continuous improvement of the processes, in order to comply with the ...
    • Improvements to the Maintenance Manager Position 

      Berríos Cintrón, Luis I. (Polytechnic University of Puerto Rico, 2021)
      This project intends to show improvements to the position of Maintenance Manager in a company dedicated to the sale of aggregates and concrete mix in the Bayamon area. A critical analysis of the company was carried out ...
    • Improvements to the Preventive Maintenance Process Performance at a Pharmaceutical Company 

      Nieves Malavé, Luis (Polytechnic University of Puerto Rico, 2023)
      An analysis of the current performance of the Preventive Maintenance (PM) process was conducted for the four main areas of a pharmaceutical company: Manufacture, Utilities, Laboratory, and Facilities. The current ...
    • Improving a Dialysis Center Construction Project: A Lean Perspective 

      Santiago Rubero, Carlos J. (Polytechnic University of Puerto Rico, 2017)
      Due to the necessity of the construction of new facilities for healthcare, the Lean tools are applied in a construction project. Specifically, in the construction of a new facilities for a dialysis center, to reduce ...
    • Improving Change Management of Supplier Changes While Mitigating Supply Chain Risk and Impact on Manufacturing Line 

      Quinones Zayas, Felipe (Polytechnic University of Puerto Rico, 2022)
      Unattended Supplier Change Requests represent a problem for Company XY. The lack of action toward Supplier Changes Requests results in a build-up of open changes that may impact the company's supply chain and manufacturing ...
    • Improving Cost Estimating Process in the Aerospace Industry Projects 

      Vélez Tapia, Lionel M. (Polytechnic University of Puerto Rico, 2016)
      The cost estimation process in the aerospace industry is very important since this process help them to negotiate with the suppliers better offers and optimize the manufacturing process. The process is recent in this ...
    • Improving Critical Parts Inventory for Fast Field Service Response 

      Muñecas Villoch, César A. (Polytechnic University of Puerto Rico, 2020)
      This study's focus is the evaluation of critical spare parts inventory for a service business organization to ensure adequate customer support. The study is carried out at a local provider for laboratory and process ...
    • Improving Customer Process Effectiveness in a Facebook-Based Clothing Supplier 

      Hermina Stewart, Rachel C. (Polytechnic University of Puerto Rico, 2013)
      Any organization needs to incorporate feedback from its customers in order to have a successful business. As an emerging Facebookbased clothing supplier it has never been evaluated upon its effectiveness. In this project, ...
    • Improving Customer Satisfaction in the Home-Buying Process by Applying DMAIC 

      Alvira Vázquez, Nicole M. (Polytechnic University of Puerto Rico, 2019)
      Customer satisfaction is an important aspect for the success of any business that provides services. This research strives to provide new methods or ways to improve customer satisfaction during the process of buying a ...
    • Improving Customer Satisfaction through Property Operations in Hospitality Industry 

      Serrano Rodriguez, Rafael (Polytechnic University of Puerto Rico, 2013)
      Corrective Maintenance used to be the most common course of action in both service and manufacturing industry. Even though the new tendencies are moving towards Preventive Maintenance, many industries are stuck in the ...
    • Improving Data Collection Processes for F-16 Test Units at Nellis Air Force Base Nevada 

      Colón Cordero, Angelyn (Polytechnic University of Puerto Rico, 2021)
      Test units of the F-16 fighter jet collect significant amounts of data. It is important that this data gets processed, analyzed, and archived properly. This project focused in improving data collection processes with ...
    • Improving Dilator’s Line Capacity, Inventory, and Management Control 

      Castellanos Rojas, Genesis (Polytechnic University of Puerto Rico, 2023)
      This paper addresses operational challenges in Inari Medical's Dilator line, integral to Venous Thromboembolism (VTE) treatment devices. The project focuses on inventory control, line capacity, and management control to ...
    • Improving Efficiency in Military Aircraft Maintenance Operations in Terms of Jobs Completion Time 

      Cepeda Pastrana, Ricardo R. (Polytechnic University of Puerto Rico, 2022)
      Extensive job completion time in the aircraft maintenance operations has resulted in countless extra man-hours and impacted thousands of military missions for decades. The main cause of this problem narrows down to the ...
    • Improving Efficiency of the Filling Line in a Dairy Industry 

      Moró Pérez, Eduardo (Polytechnic University of Puerto Rico, 2013)
      In the dairy manufacturing company the efficiency of the juice filler line is around 53%. We are trying to improve it to around 70% or more. In this project we used the DMAIC methodology for process improvement. Through ...
    • Improving efficiency on surgical device’s manufacturing process 

      Rivera Rodriguez, Jeanette (Polytechnic University of Puerto Rico, 2022)
      A global medical device company is suffering a significant efficiency decrease in one of their most important manufacturing processes. The purpose of this project was to improve this line efficiency by a minimum of 10%. ...
    • Improving Employee Retention at Pratt & Whitney Puerto Rico 

      Ortiz, Michelle M. (Polytechnic University of Puerto Rico, 2020)
      When a company has a major change in scope and culture, the tendency is to grow and adapt. The company in question, Pratt & Whitney, experienced growth but the adaptation has become problematic. Their growth has caused ...
    • Improving Licensing Support Customer Experience 

      Boscio Colón, Hiram A. (Polytechnic University of Puerto Rico, 2018)
      Customer satisfaction measurements were affected after a business restructuring event. The Licensing Support ticket resolution times and the number of tickets elevated to engineering teams exceeded business goals long after ...
    • Improving Medical Devices Manufacturing – From the Push system to the Pull system 

      Hernández, Ian (Polytechnic University of Puerto Rico, 2012)
      A manufacturing subassembly line at medical devices company currently supplies two sites with manufacturing lines. The subassembly line has high inventory levels which reduce cash flows for potential investments. The high ...
    • Improving micromanagement methods used in a software engineering organization 

      Landron Torres, Adrian A. (Polytechnic University of Puerto Rico, 2022)
      Management groups within businesses are constantly striving to implement new methods of tracking tasks. Micromanagement has become a popular method in modern times because of the level of detail that this method can manage. ...
    • Improving On-time Commitment Performance 

      Nunez Velez, Luis A. (Polytechnic University of Puerto Rico, 2017)
      To improve the on-time commitment performance of organization XYZ, the current commitment process was evaluated. The methodology to improve the commitment process was broken down into five steps: (1) Assigning an engineer; ...