Optimization in the Account Registration Process in Automated Equipment

Abstract

Over the years technology has increased in the manufacturing areas. Companies have moved to obtain automated equipment for the manufacture of their products. In the pharmaceutical industry, this equipment has been implemented to increase production. The equipment is managed by operators, and each operator must have access to them. The pharmaceutical industry in the US is governed by the FDA (Food and Drug Administration), and it has guidelines to ensure the proper use of this equipment and those who use it (21 CFR part 11). During this project, improvements were made to the process of creating accounts for automated teams, where positive results were obtained for the company. Thus, creating a standardized system with quality controls. In addition, the time it took a staff to create an account was reduced from 82 minutes to 51 minutes in this process. For the development of this project, the Six Sigma methodology and its DMAIC tool were used to determine the defects of the process and thus achieve the main objective. Key Terms ⎯ Dmaic, FDA, Optimization, Six Sigma.