Reduction of Demurrages Expenses During the Container Traffic Process
Resumen
The project aims to reduce demurrage expenses by addressing delays in container returns to suppliers, improving cost-effectiveness, and financial performance in container traffic logistics. Through detailed analysis using tools like flowcharts, time series plots, Pareto charts, fishbone diagrams, and the 5 Whys method, key factors causing delays were identified, such as poor
communication and lack of planning. In the Improve phase, solutions were implemented, including the Priorities tool developed using Excel and Power BI, resulting in a 95% success rate in reducing delays. The Control phase focused on sustaining improvements through clear metrics and validation processes. Overall, the project ensured long-term success in optimizing container traffic management. Key Terms – Cost Reduction, DMAIC, Waste, Improvement.