Improvements of the US Army’s Maintenance Management GCSS Accounts Registration Process

Abstract

This project explores the pattern of active and effective accounts within the Global Combat Support System, the Army’s maintenance software, among key users and how in-proper practices related to decreased mission readiness indicators and the offload of maintenance funds. Reports obtained from Global Combat Support System did not show real information to drive sound decisions on whether or not a unit is capable to deploy to war or achieve its given mission. This project uses the lean six sigma methodology to identify problems with sound improvements. Within the process a study is conducted all 43 deployable units and their headquarters within the Puerto Rico Army National Guard. By implementing lean six sigma methodology and techniques such as standard work, 5S, quality at source, and visual management results in an increase of 56.8% in mission capable equipment, an additional $30K for funding, and an increase of 14% on active accounts within four (4) weeks into improvement implementations. Key Terms ⎯ Deployable Units, Global Combat Support System (GCSS), Maintenance Funds, Maintenance Readiness.