A Web Solution to Waiting Line Problem

Abstract

Abstract – In this article I present an approach to solve the problem of wasting time waiting in a line for product or service. A solution is presented composed of a platform API and a mobile application. The solution provides a way to virtualize a line and also give insides on how to improve the system using queuing theory and the data collected in the platform. Key Terms – Mobile Applications, Service Oriented Architecture, Event Driven Architecture, Queuing Theory.