Listar por autor "Delgado Santos, Johanny"
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Optimizing Efficiency and Employee Satisfaction by Streamlining the Complaint Sample Request SOP of a Manufacturing Company Using Lean Methodology
Delgado Santos, Johanny (Polytechnic University of Puerto Rico, 2023)In the Complaint department of a Manufacturing Company, the redundancy of documentation within the Standard Operating Procedure (SOP) has emerged as a critical challenge. This redundancy is primarily manifested in the ...