| dc.rights.license | All rights reserved | en_US |
| dc.contributor.advisor | Morales, José A. | |
| dc.contributor.author | Santiago Dasta, Mellanie | |
| dc.date.accessioned | 2020-11-16T13:27:03Z | |
| dc.date.available | 2020-11-16T13:27:03Z | |
| dc.date.issued | 2013 | |
| dc.identifier.citation | Santiago Dasta, M. (2013). Optimization of the qualification process to improve products and services in a telecommunication industry [Unpublished manuscript]. Graduate School, Polytechnic University of Puerto Rico. | en_US |
| dc.identifier.uri | http://hdl.handle.net/20.500.12475/947 | |
| dc.description | Design Project Article for the Graduate Programs at Polytechnic University of Puerto Rico | en_US |
| dc.description.abstract | This design was based on
standardizing the qualification process, reduce the
time to increase production and improve the
process of updating the information on the server.
The Kaizen event helped to solve different problems
and conditions found in the qualification process to
provide customers with high quality products and
services. Also create a working group responsible
for providing solutions and ideas. The value stream
map and the elimination waste were performed to
identify the value added and non-value added in
each step of the process. The results with the plan
implementation were favorable allowing savings to
the company, reducing the time by 70% and
increasing production by 41% in six months with
the help of a staff committed to continuous
improvement to compliance with the proposed
objectives.
Key Terms – Kaizen for Telecommunication,
Lean Manufacturing, Server Process Improvement,
Telecommunication Systems. | en_US |
| dc.language.iso | en_US | en_US |
| dc.publisher | Polytechnic University of Puerto Rico | en_US |
| dc.relation.ispartof | Manufacturing Engineering; | |
| dc.relation.ispartofseries | Spring-2013; | |
| dc.relation.haspart | San Juan | en_US |
| dc.subject.lcsh | Lean manufacturing | en_US |
| dc.subject.lcsh | Client/server computing--Equipment and supplies | |
| dc.subject.lcsh | Telecommunication equipment industry | |
| dc.subject.lcsh | Polytechnic University of Puerto Rico--Graduate students--Research | |
| dc.title | Optimization of the Qualification Process to Improve Products and Services in a Telecommunication Industry | en_US |
| dc.type | Article | en_US |
| dc.rights.holder | Polytechnic University of Puerto Rico, Graduate School | en_US |
