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dc.rights.licenseAll rights reserveden_US
dc.contributor.advisorCruzado Vélez, Héctor J.
dc.contributor.authorOrtiz González, Oscar
dc.date.accessioned2024-05-09T19:57:57Z
dc.date.available2024-05-09T19:57:57Z
dc.date.issued2015
dc.identifier.citationOrtiz González, O. (2015). Improvement to the quality of software products delivered to the client: Code and documentation [Unpublished manuscript]. Graduate School, Polytechnic University of Puerto Rico.en_US
dc.identifier.urihttp://hdl.handle.net/20.500.12475/2508
dc.descriptionDesign Project Article for the Graduate Programs at Polytechnic University of Puerto Ricoen_US
dc.description.abstractElimination of product defects is critical in order to provide quality products to the client. A peer review process and preventive actions were implemented in a software development department; with the objective to reduce the defects by at least 20% in the products delivered (code and documentation). Historical data about defects was collected. The defects were analyzed, classified; their root causes were identified and preventive actions were implemented. It was found that the implementation of the peer review process alone, reduced the quantity of defects in about 23%, and the implementation of preventive actions combined with the peer review, reduced the defects occurrence in about 40%. It can be concluded that the implementation of a peer review process and the effective identification and implementation of preventive actions can reduce the quantity of defects significantly. Key Terms ⎯ Defects, preventive actions, root cause, six sigma.en_US
dc.language.isoenen_US
dc.publisherPolytechnic University of Puerto Ricoen_US
dc.relation.ispartofManagement;
dc.relation.ispartofseriesSpring-2015;
dc.relation.haspartSan Juanen_US
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate students--Researchen_US
dc.subject.lcshPolytechnic University of Puerto Rico--Subject headings--Unassigneden_US
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate students--Postersen_US
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate School--Master in Engineering Management degreeen_US
dc.titleImprovement to the quality of software products delivered to the client: Code and documentationen_US
dc.typePosteren_US
dc.rights.holderPolytechnic University of Puerto Rico, Graduate Schoolen_US


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Das Dokument erscheint in:

  • Management
    Articulos y Carteles de investigación (Poster): Ingeniería Gerencial (MEM) [San Juan, INTEC], Gerencia Ambiental (MEnvM) y Administración de Empresas (MBA)

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