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Now showing items 1-10 of 15
Measuring and Improving the Quality of Service from the Customer's Perspective in an Emergency Room using Lean Thinking
(Polytechnic University of Puerto Rico, 2015)
Lean is a philosophy and a powerful
set of tools designed for process improvement by
eliminating waste from processes. It also focuses
on what adds value in processes from a customer's
perspective. The quality of a ...
Shipping and Transportation Studies to Evaluate Drug Product Quality
(Polytechnic University of Puerto Rico, 2015)
Many pharmaceutical or
biotechnological products require transport using
temperature-controlled systems to maintain their
therapeutic properties. There are presently no
official guidelines for testing pharmaceutical
products ...
Using Lean Six Sigma Tools to Improve the Laboratory Process Flow in an Analytical Laboratory Located in the Puerto Rico West Region to Increase Quality and Customer Service Satisfaction
(Polytechnic University of Puerto Rico, 2015)
During the past years and up to this
day, many Manufacturing Companies in Puerto
Rico are challenged through tough economic
instability and uncertain environment. In an effort
to maintain their operational facilities ...
Decommissioning of Retain Samples and GMP Documentation at a Manufacturing Site
(Polytechnic University of Puerto Rico, 2015)
During the past couple of years Elkay
Corporation has been pushing to consolidate the
product supply of its Hallo™ brands on a global
scale. Elkay’s Skin Care business which operates
one of its plants in Puerto Rico, ...
Enhancement of Batch Review Report for Annual Product Reviews in the Pharmaceutical Industry
(Polytechnic University of Puerto Rico, 2015)
The pharmaceutical industry is required
to comply with various regulatory agencies which
determine the industry capabilities for compliance
and allow the marketing of their products.
Regardless the regulatory agency ...
Improvement on Machine Products Output, by Optimizing the Use of the Resources
(Polytechnic University of Puerto Rico, 2015)
Today’s globalized world presents
major challenges to maintain the competitiveness of
the companies, the manufacturing industry is not
the exception. Over times companies debated what
will be their best strategy to ...
Design of methodology to uncontrolled documents assessments for quality department
(Polytechnic University of Puerto Rico, 2015)
A medical device company embarked
on the journey of developing a program of control
of possible human errors that can be applied in any
place of manufacture. The project is based on the
creation of a methodology to ...
Optimizing Inventory Levels in a Medical Device Company
(Polytechnic University of Puerto Rico, 2015)
Having material shortages can be
dangerous to production since it can cause lack of
product availability for sale therefore making the
company unprofitable. Only measuring the weeks of
inventory and inventory turns can ...
Application of Quality Improvement Tools to a Perishables Food Distribution Center to Reduce Product Return and Improve Customer Satisfaction
(Polytechnic University of Puerto Rico, 2015)
Product Return and Customer
Satisfaction have a high impact on the financial,
customer service and quality aspects of the food
distribution and storage in the perishables food
industry. A Lean Six Sigma approach was ...
On Boarding Cycle Time Improvement to Accelerate Recruitment of Store Operations
(Polytechnic University of Puerto Rico, 2015)
Recruitment is a crucial step in all of the
companies around the world. Is the process of
finding and hiring the best qualified candidate for a
job opening, in a timely and cost effective manner,
This process also ...