dc.rights.license | All rights reserved | en_US |
dc.contributor.advisor | Nieves Castro, Rafael A. | |
dc.contributor.author | Terc Echevarría, Gladys V. | |
dc.date.accessioned | 2020-10-19T12:51:30Z | |
dc.date.available | 2020-10-19T12:51:30Z | |
dc.date.issued | 2013 | |
dc.identifier.citation | Terc Echevarría, G. V. (2013). Implementation of a 5’S pilot program in the Veteran Administration Hospital in San Juan, Puerto Rico [Unpublished manuscript]. Graduate School, Polytechnic University of Puerto Rico. | en_US |
dc.identifier.uri | http://hdl.handle.net/20.500.12475/863 | |
dc.description | Design Project Article for the Graduate Programs at Polytechnic University of Puerto Rico | en_US |
dc.description.abstract | In the recent years, the restructuring of
health system has taken an approach to quality
control in order to reduce cost and provide better
services to patient. However it is a process that
requires much work and research. The main
objective of a quality program should be
integration of systems to facilitate the
administrator’s work and reduce operational costs.
5’S Pilot Program, or the five pillars of the visual
workplace, is a systematic process of workplace
organization. This tool helps an organization to
identify non value adding activities in a current
process and the opportunities for improvement.
This Pilot Project was applied to Send Out Room/
Main Laboratory of Veteran’s Hospital in San
Juan, Puerto Rico. The main aim was to apply 5’S
tool to clean and organize the working area to be
more efficient to complete daily workload and
improve as well as internal customer satisfaction by
January 2014.
Key Terms - Health Systems, Lean Thinking,
Total Quality Management, 5’S Philosophy. | en_US |
dc.language.iso | en_US | en_US |
dc.publisher | Polytechnic University of Puerto Rico | en_US |
dc.relation.ispartof | Manufacturing Competitiveness | |
dc.relation.ispartofseries | Winter-2013 | |
dc.relation.haspart | San Juan | en_US |
dc.subject.lcsh | Lean manufacturing | en_US |
dc.subject.lcsh | Total quality management | |
dc.subject.lcsh | Veterans' hospitals | |
dc.subject.lcsh | Polytechnic University of Puerto Rico--Graduate students--Research | |
dc.title | Implementation of a 5’S Pilot Program in the Veteran Administration Hospital in San Juan, Puerto Rico | en_US |
dc.type | Article | en_US |
dc.rights.holder | Polytechnic University of Puerto Rico, Graduate School | en_US |