Integrating DMADV Methodology to Develop a Dashboard Activities Tracker for a QC Laboratory
Abstract
This article is focused on integrating
structured strategic quality management techniques
to improve operational results. DMADV (Define,
Measure, Analyze, Design and Verify) is the selected
methodology for the project development.
Designing a tracking tool to increase visibility of
testing processing at a QC Laboratory undergoing a
growing & transfer process phase is the goal. A
Dashboard display was selected as the future
tracking tool format for the QC Lab activities. The
benefits of the dashboard implementation showed
the activities and workload from the QC Lab
Operations, improve resources utilization in the
terms of personnel, equipment and expand
communication between functional areas. In
addition, a Value Stream Map (VSM) analysis was
performed and two Opportunity for Improvement
(OFI) were identified, which will be considered for
application on an upcoming relocation.
Key Terms ⎯ Dashboard, DMADV, QC-Lab.,
VSM