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dc.rights.licenseAll rights reserveden_US
dc.contributor.advisorNieves Castro, Rafael A.
dc.contributor.authorGonzález Torres, Rafael
dc.date.accessioned2021-01-25T14:08:03Z
dc.date.available2021-01-25T14:08:03Z
dc.date.issued2020
dc.identifier.citationGonzález Torres, R. (2020). Lean improvement study of an online sale in a small distribution company [Unpublished manuscript]. Graduate School, Polytechnic University of Puerto Rico.en_US
dc.identifier.urihttp://hdl.handle.net/20.500.12475/1051
dc.descriptionDesign Project Article for the Graduate Programs at Polytechnic University of Puerto Ricoen_US
dc.description.abstractSmall businesses play a huge role in the global economy. It is essential that these companies be studied and analyzed to find any faults in the system that can be mitigated by using lean methodologies. The purpose of this research is to analyze the process in which a certain small business sells its product using Lean Manufacturing techniques. After analyzing the process, the same techniques are used to mitigate any existing problems in the process. Using the DMAIC Cycle, the accounting process was analyzed in reference to the time spent on creating customer invoices. The studies showed that an area of improvement was to implement a new employee to take clients’ orders, so the seller does not have to waste time searching the orders. The analysis was successfully implemented, and a new solution was developed in response to that analysis. Further time is needed to correctly implement the solution to the process and an analysis of time spent vs. time saved must be done to ensure its functionality Key terms ⎯ DMAIC, FMEA, garage sale, process mapen_US
dc.language.isoen_USen_US
dc.publisherPolytechnic University of Puerto Ricoen_US
dc.relation.ispartofManufacturing Engineering;
dc.relation.ispartofseriesSpring-2020;
dc.relation.haspartSan Juanen_US
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate students--Researchen_US
dc.subject.lcshSix sigma (Quality control standard)
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate students--Posters
dc.subject.lcshElectronic commerce
dc.titleLean Improvement Study of an Online Sale in a Small Distribution Companyen_US
dc.typeArticleen_US
dc.rights.holderPolytechnic University of Puerto Rico, Graduate Schoolen_US


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