| dc.rights.license | All rights reserved | en_US |
| dc.contributor.advisor | Nieves Castro, Rafael A. | |
| dc.contributor.author | Vélez Arias, Sergio A. | |
| dc.date.accessioned | 2021-01-25T14:10:30Z | |
| dc.date.available | 2021-01-25T14:10:30Z | |
| dc.date.issued | 2020 | |
| dc.identifier.citation | Vélez Arias, S. A. (2020). Effective work order requests and scheduling tool design for maintenance jobs [Unpublished manuscript]. Graduate School, Polytechnic University of Puerto Rico. | en_US |
| dc.identifier.uri | http://hdl.handle.net/20.500.12475/1053 | |
| dc.description | Design Project Article for the Graduate Programs at Polytechnic University of Puerto Rico | en_US |
| dc.description.abstract | A company located in Puerto Rico,
which provides maintenance services and project
management for various private properties,
identified a problem of delays in maintenance work
order response time and completion of requests. It
was identified that a tool was needed for effectively
planning work order requests and scheduling for
maintenance jobs.
The Plan-Do-Check-Act cycle was used as a Lean
methodology tool. In the Plan Phase the Simplex
Process was used to identify the problem and
present solutions where a Computerized
Maintenance Management System was proposed as
a possible solution and later was selected as it
proved to be a low-cost solution for the high impact
in maintenance output. It resulted in a reduction of
52% in work requests by having a system which
ensured the best use of time and resources for the
company to obtain the quality requested by those
who request the work.
Key Terms ⎯ Computerized Maintenance
Management System, Maintenance, Plan-DoCheck-Act cycle, Simplex Process | en_US |
| dc.language.iso | en_US | en_US |
| dc.publisher | Polytechnic University of Puerto Rico | en_US |
| dc.relation.ispartof | Manufacturing Engineering; | |
| dc.relation.ispartofseries | Spring-2020; | |
| dc.relation.haspart | San Juan | en_US |
| dc.subject.lcsh | Polytechnic University of Puerto Rico--Graduate students--Research | en_US |
| dc.subject.lcsh | Polytechnic University of Puerto Rico--Graduate students--Posters | |
| dc.subject.other | Plan-Do-Check-Act cycle | |
| dc.title | Effective Work Order Requests And Scheduling Tool Design for Maintenance Jobs | en_US |
| dc.type | Article | en_US |
| dc.rights.holder | Polytechnic University of Puerto Rico, Graduate School | en_US |
