Commercial Daily Delinquency Report Automation for a Banking Institution in Puerto Rico
Resumen
Commercial credit risk management
entails the monitoring of key performance
indicators, including delinquency ratios, for the
commercial loan portfolio. The Commercial Credit
Risk (CCR) team in a banking institution in Puerto
Rico provides a Commercial Daily Delinquency
Report for Business Units to provide visibility of
delinquency metrics and direct risk mitigation
efforts. However, the report is prepared manually
and takes a considerable time to prepare. The CCR
team embarked on a project to automate the report
to create efficiencies and improve the allocation of
resources. The Extreme Programming methodology
was selected due to its suitability for the nature of
the project and the team size. After the automation
was finished, efficiency increased since the time
required to complete the report was reduced by
75% and resource availability improved by 20%.
Key Terms ⎯ Automation, credit risk,
delinquency, extreme programming.