| dc.rights.license | All rights reserved | en_US |
| dc.contributor.advisor | Cruzado Vélez, Héctor J. | |
| dc.contributor.author | Sanchez, Eduardo J. | |
| dc.date.accessioned | 2024-03-27T12:01:21Z | |
| dc.date.available | 2024-03-27T12:01:21Z | |
| dc.date.issued | 2020 | |
| dc.identifier.citation | Sanchez, E. J. (2020). Cycle time reduction in an administrative process using Six-Sigma tools [Unpublished manuscript]. Graduate School, Polytechnic University of Puerto Rico. | en_US |
| dc.identifier.uri | http://hdl.handle.net/20.500.12475/2346 | |
| dc.description | Design Project Article for the Graduate Programs at Polytechnic University of Puerto Rico | en_US |
| dc.description.abstract | The long cycle time in the outsourcing process of niche skill set has been an obstacle for program execution and customer delivery. The administrative process was addressed with the use of Six Sigma tools to reduce waste and cycle time. It was segregated into two phases: Phase 1 – Standardize the process with documentation, training and procedures and Phase 2 – Systematic changes to automate. Because of the use of Six Sigma tools, the cycle time was reduced from 32 days to 23.75 days, on average to date. Lastly, the deliverables include standard documents, training package and standard procedure. Key Terms ⎯ Six Sigma green belt, Process Improvement, Process Waste reduction. | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | Polytechnic University of Puerto Rico | en_US |
| dc.relation.ispartof | Management; | |
| dc.relation.ispartofseries | Spring-2020; | |
| dc.relation.haspart | San Juan | en_US |
| dc.subject.lcsh | Polytechnic University of Puerto Rico--Graduate students--Research | en_US |
| dc.subject.lcsh | Polytechnic University of Puerto Rico--Subject headings--Unassigned | en_US |
| dc.subject.lcsh | Polytechnic University of Puerto Rico--Graduate students--Posters | en_US |
| dc.subject.lcsh | Polytechnic University of Puerto Rico--Graduate School--Master in Engineering Management degree | en_US |
| dc.title | Cycle time reduction in an administrative process using Six-Sigma tools | en_US |
| dc.type | Article | en_US |
| dc.rights.holder | Polytechnic University of Puerto Rico, Graduate School | en_US |
