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dc.rights.licenseAll rights reserveden_US
dc.contributor.advisorGonzález Miranda, Carlos J.
dc.contributor.authorTorres Torres, Elis Nanay
dc.date.accessioned2020-07-15T18:47:51Z
dc.date.available2020-07-15T18:47:51Z
dc.date.issued2017
dc.identifier.citationTorres Torres, E. N. (2017). Lean Six Sigma: process improvement at hospital x’s emergency department [Unpublished manuscript]. Graduate School, Polytechnic University of Puerto Rico.en_US
dc.identifier.urihttp://hdl.handle.net/20.500.12475/405
dc.descriptionDesign Project Article for the Graduate Programs at Polytechnic University of Puerto Ricoen_US
dc.description.abstractThe opportunity to establish and outcome some frequently used industrial and process engineering tools in a 28-bed, hospital emergency department (ED), located in Puerto Rico, was presented to CIRACET Corp. With the determination to became a more efficient, effective, and compliant to meets society and business needs, the hospital decided to use their emergency department as the focus of a Lean Six Sigma study. Prolonged waiting times at the emergency department reduce quality of care and increase elopements. Patients believe to be discharge in less than 4 hours. For Hospital X’s emergency department, patient’s length of stay (LOS) was approximately 4.92 hours. Multiple deficiencies in the emergency room (ER) such as process effectiveness, patient flow, human resources, etc., were found. The analysis shows that reducing walking distances, relocating human resources, and changing the workflow within the clinical processes will achieve a patient’s length of stay lesser than 4 hours. Key Terms - DMAIC Six Sigma, Healthcare Institutions, Lean Manufacturing, Patient’s Length of Stay.en_US
dc.language.isoen_USen_US
dc.publisherPolytechnic University of Puerto Ricoen_US
dc.relation.ispartofManufacturing Engineering;
dc.relation.ispartofseriesWinter-2017;
dc.relation.haspartSan Juanen_US
dc.subject.lcshSix sigma (Quality control standard)
dc.subject.lcshLean manufacturing
dc.subject.lcshHospitals--Emergency services--Utilization
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate students--Research
dc.titleLean Six Sigma: Process Improvement at Hospital X’s Emergency Departmenten_US
dc.typeArticleen_US
dc.rights.holderPolytechnic University of Puerto Rico, Graduate Schoolen_US


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