Puerto Rico Water and Sewer Service Calibration Operation Cost Reduction
Abstract
For the last few years, the economy of
Puerto Rico has been negatively affected,
increasing the operational cost of the industries in
the Island. In addition, regulatory agencies have
been increasing their requirements and conditions
that enforce activities to ensure environmental
protection for a cleaner, healthier environment,
and protect the public health. Companies focus on
production efficiencies and often drive attention
from inefficiencies in their calibration programs,
promote practices that can significantly increase
cost and put quality at risk. Under this panorama
the calibration department for the Puerto Rico
Water and Sewer Service Industry determine to
look into the process, following managerial concept
that combined Lean Manufacturing techniques and
Six Sigma strategies. This project has been
developed under the Lean Six Sigma principles and
using DMAIC five-step approach, in order to
identify opportunities to enable the company to
reduce overall cost and gain efficiencies and
breakthrough the calibration department operation
cost.
Key Terms - Calibration Operation, DMAIC,
Lean Six Sigma, Water and Sewer Service Industry.