Small Business Lean Inventory Optimization

Abstract

This research investigates the problem of ineffective inventory management systems in small businesses using a qualitative case study approach. The study focuses on Dixon's Refrigeration, identifying the root causes of poor inventory management, including difficulties in forecasting demand, managing stock levels, identifying slow-moving inventory, reordering products, and tracking inventory across multiple locations. The DMAIC process improvement methodology was applied to address these challenges, resulting in recommendations that include implementing inventory management software, automated data collection and analysis, mobile inventory tracking, and adopting best practices. The findings provide valuable insights into the problem and offer practical solutions for Dixon's Refrigeration and other small businesses facing similar challenges. By implementing these recommendations, businesses can improve efficiency, reduce costs, enhance customer satisfaction, and strengthen their overall competitiveness in the market. Key Terms - Inventory Management, Process Improvement, Root Cause Analysis, Small Businesses.