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Product Data Management Implementation
(Polytechnic University of Puerto Rico, 2014)
The research described in this paper is to enforce the benefits in the manufacturing industry. This particular case the implementation took place in a manufacturing company of sheet metal by implementing Product Data ...
Challenges of Age Diversity in the Workplace
(Polytechnic University of Puerto Rico, 2014)
Age diversity has become an important topic because four generations are currently working together for the first time in the United States. There is a lack of understanding between generations and succession plans are not ...
Managing a Software Consultancy Organization by Improving Traditional Management Techniques
(Polytechnic University of Puerto Rico, 2014)
Private sector workforce has been lead by manufacturing companies, mainly pharmaceuticals. The recent growth of technology
companies such as Google, Apple and Facebook has been followed by smaller organizations specialized ...
Incremento en Productividad del Manejo de Llamadas en la Industria Bancaria
(Polytechnic University of Puerto Rico, 2014)
El Centro de Llamadas del Banco a ser analizado durante el proyecto se divide en tres áreas para la cual cada una cuenta con un agente de servicio preparado con habilidades diferentes. El problema establecido, adicional ...
Incorrect Band Spacing Cost Reduction
(Polytechnic University of Puerto Rico, 2014)
The purpose of this project is to identify factors and the root cause that are causing the Band Spacing Incorrect defect in Model 5F CS. Through this investigation, the DMAIC methodology was used with the intent of reducing ...