• español
    • English
    • Deutsch
  • English 
    • español
    • English
    • Deutsch
  • Login
View Item 
  •   PRCR Home
  • Polytechnic University of Puerto Rico
  • Design Project Articles Master Degree
  • Manufacturing Competitiveness
  • View Item
  •   PRCR Home
  • Polytechnic University of Puerto Rico
  • Design Project Articles Master Degree
  • Manufacturing Competitiveness
  • View Item
JavaScript is disabled for your browser. Some features of this site may not work without it.

Development and Design of Quality Standards for Secure Proper Documentation in Hire Packs for Staffing Specialists

Thumbnail
View/Open
Articulo Final_ Shirley Lopez (627.4Kb)
Poster_ Shirley D. Lopez (427.3Kb)
Date
2020
Author
López Torres, Shirley D.
Metadata
Show full item record
Abstract
This article discusses the development and design of quality standards in order to secure proper documentation in hire packs in a staffing agency. By constantly updating new forms and tracking new labor laws, this research will help the company to standardize the hiring packs and digital documentation until they reach the right specifications and offer the market a complete service that meets customers’ expectations. After implementing the Kaizen Event improvements, the percentage of hire packs exhibiting improper documentation decreased to 8%, slightly above the targeted 5%. A Kaizen Event, a Lean Manufacturing tool was utilized with the team in order analyze and improve current state, design and implement a future state to increase the employees’ and the department’s uniformity. Having those standards implemented will help develop quality standards for proper documentation to comply with customers’ needs and state and federal laws. Key terms ⎯ Kaizen event, quality, service industry, standardization
URI
http://hdl.handle.net/20.500.12475/1054
Collections
  • Manufacturing Competitiveness

PRC Repository copyright © 2022  COBIMET, Inc.
Contact Us
Theme by 
Atmire NV
 

 

Browse

All of PRCRCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

My Account

LoginRegister

Statistics

View Usage Statistics

PRC Repository copyright © 2022  COBIMET, Inc.
Contact Us
Theme by 
Atmire NV