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dc.rights.licenseAll rights reserveden_US
dc.contributor.advisorNieves Castro, Rafael A.
dc.contributor.authorGerena Fonseca, Camille M.
dc.date.accessioned2020-07-15T13:58:53Z
dc.date.available2020-07-15T13:58:53Z
dc.date.issued2017
dc.identifier.citationGerena Fonseca, C. M. (2017). Optimization of backorders processing using lean principal [Unpublished manuscript]. Graduate School, Polytechnic University of Puerto Rico.en_US
dc.identifier.urihttp://hdl.handle.net/20.500.12475/382
dc.descriptionDesign Project Article for the Graduate Programs at Polytechnic University of Puerto Ricoen_US
dc.description.abstractIn this article we discuss the optimizations made in the area of drugs controlled specifically in the narcotics vault, in a distribution center. The distribution center dispatches narcotic pharmaceutical products for pharmacies and hospital institutions that request it. A team of employees identified the problem that was the visibility of the backorders, together with them they collaborated to find solution methods. As tools for problem solving, the Lean Six Sigma philosophy is used. With this philosophy, ideas were shared and the DMAIC methodology was implemented. Through this methodology, a SIPOC diagram was made, which helps to understand the whole process that takes place in the area of narcotics. As a result of all the implementations, the backorders were visible, thus making a faster dispatch, because the narcotic is immediately available. Key Terms  Backorders, Distribution Center, DMAIC, SIPOC.en_US
dc.language.isoen_USen_US
dc.publisherPolytechnic University of Puerto Ricoen_US
dc.relation.ispartofManufacturing Competitiveness;
dc.relation.ispartofseriesFall-2017;
dc.relation.haspartSan Juanen_US
dc.subject.lcshSix sigma (Quality control standard)
dc.subject.lcshLean manufacturing
dc.subject.lcshWarehouses
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate students--Research
dc.titleOptimization of Backorders Processing using Lean Principalen_US
dc.typeArticleen_US
dc.rights.holderPolytechnic University of Puerto Rico, Graduate Schoolen_US


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